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Acme's ",[788,789,790],"em",{},"Order completed"," emails the customer the work order as a PDF; ",[788,793,794],{},"SLA watch"," emails a branch's dispatcher the orders that are running late.",[797,798],"screenshot",{"caption":799,"id":800},"The Send email step of Order completed: the Order completed template, its data, and the PDF attached.","workflow-step-send-email",[802,803,805],"h2",{"id":804},"fields","Fields",[807,808,809,821],"table",{},[810,811,812],"thead",{},[813,814,815,819],"tr",{},[816,817,818],"th",{},"Field",[816,820],{},[822,823,824,838,846,854,868],"tbody",{},[813,825,826,830],{},[827,828,829],"td",{},"To",[827,831,832,833,837],{},"Required. One address, several separated by commas, or a ",[834,835,836],"code",{},"{{…}}"," that resolves to a list of addresses",[813,839,840,843],{},[827,841,842],{},"Cc, Bcc",[827,844,845],{},"Optional, added with their buttons. Same format as To",[813,847,848,851],{},[827,849,850],{},"Reply-to",[827,852,853],{},"Optional. Where replies should go, if not to the sender",[813,855,856,859],{},[827,857,858],{},"Content",[827,860,861,864,865],{},[783,862,863],{},"Write a message"," or ",[783,866,867],{},"Use a template",[813,869,870,873],{},[827,871,872],{},"Attachments",[827,874,875,876,879,880],{},"Optional. Files, picked with ",[783,877,878],{},"Browse"," or from another step: ",[834,881,882],{},"{{save_pdf.data.asset}}",[780,884,885,886,891,892,895],{},"The sender is always the instance's, from ",[887,888,890],"a",{"href":889},"\u002Fsettings\u002Fgeneral#smtp","Settings › SMTP",": a workflow can't choose its ",[834,893,894],{},"From",".",[897,898,863],"h3",{"id":899},"write-a-message",[807,901,902,910],{},[810,903,904],{},[813,905,906,908],{},[816,907,818],{},[816,909],{},[822,911,912,922,939],{},[813,913,914,917],{},[827,915,916],{},"Subject",[827,918,919,920],{},"Required, with ",[834,921,836],{},[813,923,924,927],{},[827,925,926],{},"Body type",[827,928,929,932,933,864,936],{},[783,930,931],{},"Text",", ",[783,934,935],{},"HTML",[783,937,938],{},"Both",[813,940,941,944],{},[827,942,943],{},"Body",[827,945,946,947,949,950,953,954],{},"The message. For HTML, a rich text editor. With ",[783,948,938],{},", a ",[783,951,952],{},"Text body"," (a plain-text fallback for clients that can't show HTML) and an ",[783,955,956],{},"HTML body",[897,958,867],{"id":959},"use-a-template",[807,961,962,970],{},[810,963,964],{},[813,965,966,968],{},[816,967,818],{},[816,969],{},[822,971,972,984],{},[813,973,974,977],{},[827,975,976],{},"Template",[827,978,979,980,983],{},"Required. An ",[887,981,982],{"href":496},"email template"," from Templates",[813,985,986,988],{},[827,987,193],{},[827,989,990,991,994,995,998,999,1001],{},"A JSON object with a value for every ",[834,992,993],{},"{{placeholder}}"," the template's subject and message use; a nested field as ",[834,996,997],{},"{{customer.name}}",". Values can be ",[834,1000,836],{}," from earlier steps",[780,1003,1004,1005,1007,1008,1011],{},"The template's subject and message are filled from ",[783,1006,193],{},": values are escaped in the message, inserted as they are in the subject. Every placeholder needs a value; a missing one fails the step with ",[834,1009,1010],{},"MISSING_TEMPLATE_VARIABLES",", naming them, rather than sending a blank. The message is sent as the HTML body.",[780,1013,1014],{},"Recipients always come from the step. The template's default Cc, Bcc and Reply-to apply where the step leaves those empty.",[780,1016,1017,1019,1020,1022],{},[788,1018,790],{}," uses the ",[788,1021,790],{}," template:",[807,1024,1025,1034],{},[810,1026,1027],{},[813,1028,1029,1031],{},[816,1030,818],{},[816,1032,1033],{},"Value",[822,1035,1036,1045,1051,1060],{},[813,1037,1038,1040],{},[827,1039,829],{},[827,1041,1042],{},[834,1043,1044],{},"{{find_customer.data[0].email}}",[813,1046,1047,1049],{},[827,1048,976],{},[827,1050,790],{},[813,1052,1053,1055],{},[827,1054,193],{},[827,1056,1057],{},[834,1058,1059],{},"{\"number\": \"{{start.data.number}}\", \"resolution\": \"{{start.data.resolution}}\"}",[813,1061,1062,1064],{},[827,1063,872],{},[827,1065,1066],{},[834,1067,882],{},[802,1069,872],{"id":1070},"attachments",[780,1072,1073,1074,1077,1078,1080,1081,1083,1084,1087],{},"Attachments are ",[887,1075,1076],{"href":459},"files",", by their id: picked with ",[783,1079,878],{},", or a ",[834,1082,836],{}," that resolves to a file id or a list of them, typically the result of a ",[887,1085,1086],{"href":418},"Create file"," step. A path, raw content or a URL isn't accepted.",[780,1089,1090,1091,1094,1095,1098],{},"At most ",[783,1092,1093],{},"10"," files, ",[783,1096,1097],{},"20 MB"," together. Each is sent with its name and type. The run's history keeps only their names, never their content.",[802,1100,47],{"id":1101},"permissions",[780,1103,1104],{},"The step runs as the executor, who needs:",[1106,1107,1108,1120,1130],"ul",{},[1109,1110,1111,1112,1115,1116,1119],"li",{},"the ",[783,1113,1114],{},"Can send email"," capability on one of their roles, set in the role's General section. Without it the step fails with ",[834,1117,1118],{},"EMAIL_SEND_DENIED"," before anything is read or sent;",[1109,1121,1122,1125,1126,1129],{},[834,1123,1124],{},"READ"," on the template, within their row filter, when using one. Otherwise ",[834,1127,1128],{},"TEMPLATE_ACCESS_DENIED",";",[1109,1131,1132,1134,1135,895],{},[834,1133,1124],{}," on each attached file, unless the file is public. Otherwise ",[834,1136,1137],{},"FILE_ACCESS_DENIED",[780,1139,1140,1141,895],{},"An administrator executor, such as the Workflows system account, passes all three. See ",[887,1142,1143],{"href":554},"Granting permissions",[802,1145,1147],{"id":1146},"the-result","The result",[1149,1150,1155],"pre",{"className":1151,"code":1152,"language":1153,"meta":1154,"style":1154},"language-json shiki shiki-themes material-theme-lighter material-theme material-theme-palenight","{ \"to\": \"compras@hotelsalta.example\", \"subject\": \"Work order WO-000123 completed\", \"attachments\": [\"WO-000123.pdf\"] }\n","json","",[834,1156,1157],{"__ignoreMap":1154},[1158,1159,1162,1166,1169,1173,1176,1179,1181,1185,1187,1190,1192,1195,1197,1199,1201,1204,1206,1208,1210,1212,1214,1216,1219,1221,1224,1226,1229],"span",{"class":1160,"line":1161},"line",1,[1158,1163,1165],{"class":1164},"sMK4o","{",[1158,1167,1168],{"class":1164}," \"",[1158,1170,1172],{"class":1171},"spNyl","to",[1158,1174,1175],{"class":1164},"\"",[1158,1177,1178],{"class":1164},":",[1158,1180,1168],{"class":1164},[1158,1182,1184],{"class":1183},"sfazB","compras@hotelsalta.example",[1158,1186,1175],{"class":1164},[1158,1188,1189],{"class":1164},",",[1158,1191,1168],{"class":1164},[1158,1193,1194],{"class":1171},"subject",[1158,1196,1175],{"class":1164},[1158,1198,1178],{"class":1164},[1158,1200,1168],{"class":1164},[1158,1202,1203],{"class":1183},"Work order WO-000123 completed",[1158,1205,1175],{"class":1164},[1158,1207,1189],{"class":1164},[1158,1209,1168],{"class":1164},[1158,1211,1070],{"class":1171},[1158,1213,1175],{"class":1164},[1158,1215,1178],{"class":1164},[1158,1217,1218],{"class":1164}," [",[1158,1220,1175],{"class":1164},[1158,1222,1223],{"class":1183},"WO-000123.pdf",[1158,1225,1175],{"class":1164},[1158,1227,1228],{"class":1164},"]",[1158,1230,1231],{"class":1164}," }\n",[780,1233,1234,1235,1238],{},"It means the mail server ",[783,1236,1237],{},"accepted"," the message, not that it was delivered. A step that fails is never retried, because an uncertain answer from the mail server could otherwise send the message twice.",[780,1240,1241],{},"A test run sends real emails. Test with addresses you control.",[802,1243,758],{"id":1244},"errors",[807,1246,1247,1256],{},[810,1248,1249],{},[813,1250,1251,1253],{},[816,1252,262],{},[816,1254,1255],{},"When",[822,1257,1258,1267,1282,1291,1303],{},[813,1259,1260,1264],{},[827,1261,1262],{},[834,1263,1118],{},[827,1265,1266],{},"the executor's roles can't send email",[813,1268,1269,1279],{},[827,1270,1271,932,1273,932,1276],{},[834,1272,1128],{},[834,1274,1275],{},"TEMPLATE_NOT_FOUND",[834,1277,1278],{},"TEMPLATE_WRONG_KIND",[827,1280,1281],{},"the template can't be read, doesn't exist, or is a PDF template",[813,1283,1284,1288],{},[827,1285,1286],{},[834,1287,1010],{},[827,1289,1290],{},"a placeholder of the template without a value in Data",[813,1292,1293,1300],{},[827,1294,1295,932,1297],{},[834,1296,1137],{},[834,1298,1299],{},"FILE_TOO_LARGE",[827,1301,1302],{},"an attachment can't be read, or the attachments are too large",[813,1304,1305,1310],{},[827,1306,1307],{},[834,1308,1309],{},"WORKFLOW_INVALID_DESIGN",[827,1311,1312],{},"a recipient list with something other than addresses, or an attachment that isn't a file id",[802,1314,1316],{"id":1315},"next-steps","Next steps",[1106,1318,1319,1325],{},[1109,1320,1321,1324],{},[887,1322,1323],{"href":496},"Email templates",": writing the templates a step uses.",[1109,1326,1327,1329],{},[887,1328,421],{"href":422},": the PDF to attach.",[1331,1332,1333],"style",{},"html pre.shiki code .sMK4o, html code.shiki .sMK4o{--shiki-light:#39ADB5;--shiki-default:#89DDFF;--shiki-dark:#89DDFF}html pre.shiki code .spNyl, html code.shiki .spNyl{--shiki-light:#9C3EDA;--shiki-default:#C792EA;--shiki-dark:#C792EA}html pre.shiki code .sfazB, html code.shiki .sfazB{--shiki-light:#91B859;--shiki-default:#C3E88D;--shiki-dark:#C3E88D}html .light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html.light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html.dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}",{"title":1154,"searchDepth":1161,"depth":1335,"links":1336},2,[1337,1342,1343,1344,1345,1346],{"id":804,"depth":1335,"text":805,"children":1338},[1339,1341],{"id":899,"depth":1340,"text":863},3,{"id":959,"depth":1340,"text":867},{"id":1070,"depth":1335,"text":872},{"id":1101,"depth":1335,"text":47},{"id":1146,"depth":1335,"text":1147},{"id":1244,"depth":1335,"text":758},{"id":1315,"depth":1335,"text":1316},"Send email.","md",null,{},true,{"title":413,"description":1347},"v4v6A3W4aWdwLczNdoN8pOtvWyinJiYDobHo-BZybCQ",[1355,1357],{"title":409,"path":410,"stem":411,"description":1356,"children":-1},"HTTP request, SOAP request and Sign: call another system.",{"title":417,"path":418,"stem":419,"description":1358,"children":-1},"Read and create files, parse and generate CSV or JSON.",1792339967674]